We honor refund request for service/subscription made within 1 day from the original purchase of the service/subscription.
If the order was placed on a sporting event such as UFC, Boxing or NFL. The 1-day policy is NOT applicable.
If you do qualify for a refund, send an email to support@vustreamtv.com following the format below.
SUBJECT:
REFUND REQUEST
MESSAGE:
Customer Name:
Phone Number:
Account Number:
Order Number:
Date Added:
Amount to be Refunded:
Reason for Refund:
It may take 3-5 business days to complete the process. The payment will be returned to the card that was used to make the purchase.